Enterprise-grade IT and cybersecurity for growing businesses.
Blackfire Systems provides managed IT, cybersecurity, cloud, network, and compliance services for small and medium businesses that need reliable technology support without building a full internal IT department.
We monitor your environment, maintain your systems, respond to security events, manage covered services, and help keep your business operating securely and efficiently.
Managed services that cover the full business environment
Blackfire is positioned as a security-first MSP/MSSP. We manage the technology your business depends on, protect users and endpoints, and support the cloud and physical network environments already in place.
Endpoint & Systems Management
Remote monitoring, patching, software deployment, asset tracking, endpoint protection, maintenance, and operational support for covered devices.
Managed Security Operations
Managed MDR, SIEM, threat hunting, security monitoring, vulnerability management, and security event response aligned to your selected plan.
Cloud Service Management
Administration and support for Microsoft 365, Azure, AWS, Google Cloud, Google Workspace, Entra ID, Intune, SharePoint, Teams, and related services.
Physical Network Management
Firewall, VPN, switch, VLAN, wireless, routing, ISP failover, branch connectivity, and network monitoring support for covered environments.
Privileged Access Management
Password vaulting, privileged account control, just-in-time access, credential rotation, session auditing, and secure administrator access.
Security & Compliance Support
CMMC, NIST 800-171, NIST CSF, HIPAA, PCI DSS, CIS Controls, CJIS, security policy support, audit preparation, and documentation assistance.
Choose the level of coverage your business needs
Plans are built around proactive monitoring, managed maintenance, and as-needed support for covered services. Projects, major upgrades, after-hours work, on-site service, and out-of-scope requests are quoted separately.
Essential
For businesses that need reliable endpoint management and proactive IT maintenance.
- Remote monitoring and management
- Patch management
- Software deployment
- Asset management
- Endpoint protection
- Scheduled maintenance
- Monthly health reporting
Best for small teams that need devices monitored, patched, and maintained.
Professional
For businesses that need managed IT operations, cybersecurity, cloud, and network support.
- Everything in Essential
- Microsoft 365 administration
- User onboarding and offboarding
- Blackpoint Cyber MDR
- Managed SIEM
- Threat hunting
- Vulnerability management
- Cloud service management
- Firewall, VPN, switch, and wireless management
- Backup monitoring
Best for growing businesses that want IT and cybersecurity managed together.
Enterprise
For organizations with advanced security, privileged access, or compliance requirements.
- Everything in Professional
- Securden Unified PAM/AutoElevate
- Compliance support
- CMMC readiness
- NIST 800-171 support
- HIPAA, PCI DSS, CIS, and CJIS support
- Security policy assistance
- Incident response planning
- Compliance documentation assistance
- Priority response
Best for regulated businesses and organizations with higher security requirements.
| Feature | Essential | Professional | Enterprise |
|---|---|---|---|
| Remote Monitoring & Management | ✔ | ✔ | ✔ |
| Patch Management | ✔ | ✔ | ✔ |
| Software Deployment | ✔ | ✔ | ✔ |
| Asset Management | ✔ | ✔ | ✔ |
| Endpoint Protection | ✔ | ✔ | ✔ |
| Microsoft 365 Administration | — | ✔ | ✔ |
| User Onboarding & Offboarding | — | ✔ | ✔ |
| Blackpoint MDR | — | ✔ | ✔ |
| Blackpoint Managed SIEM | — | ✔ | ✔ |
| Threat Hunting | — | ✔ | ✔ |
| Vulnerability Management | — | ✔ | ✔ |
| Cloud Management | — | ✔ | ✔ |
| Firewall / VPN / Switch / Wireless Management | — | ✔ | ✔ |
| Backup Monitoring | — | ✔ | ✔ |
| Securden Unified PAM/AutoElevate | — | — | ✔ |
| Compliance Support | — | — | ✔ |
| Incident Response Planning | — | — | ✔ |
| Priority Response | — | — | ✔ |
Proactive monitoring, scheduled support, and clear scope
Blackfire managed service plans are not sold as unlimited 24/7 help desk access. The model is built around monitoring, preventative maintenance, scheduled administration, and support as needed for covered services.
Included support focuses on
- Continuous platform monitoring and alert review.
- Security event response based on plan coverage.
- Routine patching, maintenance, and administration.
- Ticket-based remote support for covered services.
- Scheduled changes such as onboarding, offboarding, account updates, and configuration changes.
Quoted separately when needed
- After-hours support and emergency support outside the selected plan.
- Major upgrades, migrations, new deployments, and one-time projects.
- On-site service, cabling, hardware installation, and physical remediation work.
- Out-of-scope support requests or excessive ad hoc support needs.
- Incident response work beyond normal monitoring and triage.
Tools and environments we manage
Blackfire uses proven managed service and security platforms while supporting the cloud providers, Microsoft services, and physical network equipment your business already uses.
Core managed service stack
Platforms and infrastructure
Security-first managed services with real enterprise experience
Blackfire combines managed IT operations with cybersecurity, enterprise architecture, compliance, and infrastructure experience across regulated and mission-critical environments.
Why businesses choose Blackfire
- One partner for endpoints, cloud, cybersecurity, compliance, and network management.
- Security-first approach instead of basic break-fix IT support.
- Experience with Microsoft 365, Azure, Intune, Defender, Sentinel, Entra ID, CMMC, NIST, and enterprise networks.
- Clear support boundaries that keep monthly service predictable and sustainable.
- Practical recommendations shaped by real implementation work.
Credentials and trust markers
Background in cybersecurity, compliance, enterprise architecture, software development, secure infrastructure, and regulated technical environments.
Start with a focused assessment
Tell us what you need managed: endpoints, Microsoft 365, cloud services, cybersecurity, network equipment, compliance, or the full environment. Blackfire will help define the right level of coverage.
Direct contact
Best fit engagements
- Managed IT and endpoint management
- Managed cybersecurity and monitoring
- Cloud and Microsoft 365 administration
- Network, firewall, VPN, and wireless management
- Compliance and security documentation support